EMITE is a consolidated and well-reputed RF-Wireless company for Testing Solutions worldwide, with a difficult-to-beat know-how, expertise and technological background. Our constant talks to customers, service providers, OEMs, test labs, carriers and all RF and Wireless players have given us the ability to respond rapidly to any query with state-of-the-art capabilities and efficiencies, offering existing and potential customers all sort of testing services in the field. Novel prototypes, evaluation or validation of devices or new testing tool developments are commonplace.
The commitment of EMITE to the RF-Wireless sector, and the acquired expertise, allow us to offer an unbeatable Service to our customers. We work hand-by-hand with our customers, and provide innovative free-testing samples, support and solutions to our potential customer’s problems in order to achieve the best goals in both short and long terms for each particular need. Both standard and hotline support lines are available.
Support
Each customer is provided with a unique both local and central Customer Support Engineer, and access to the Online Help Desk web (through LOGIN link on top of webpage). The Online Help Desk web system provides customers with a large number of support documents including Step-by-Step measurement guides, specific Application Notes, Technical Presentations, FAQs, sample file formats and Training Course slides.
Maintenance & Upgrades
Our Test Solutions employ high quality components from top manufacturers. To ensure prolongation of the test system life and keep them in optimum operating conditions, EMITE offers diverse maintenance services, intended to suit a tailored set of customer requirements. Each customer is provided with a unique both local and central Customer Maintenance Engineer, and access to the Online Help Desk web (through LOGIN link on top of webpage). The Online Help Desk web system provides customers with a number of maintenance documents including preventive self-maintenance good practices, FAQs and diagnosis sample file formats. Both Remote diagnosis and in-situ regular maintenance works avoid the need to ship any Test Solution back to manufacturing. Hardware upgrades are carefully planned to match scheduled regular in-situ diagnosis and maintenance plans in order to minimize off-duty cycles of your Test Solution.
Software Releases
New software releases occur every six months. Although software updates are easily self-installed with the Software Installation Guide, customer support engineers from EMITE can also assist the customer with software installation and upgrading, either on-site or remotely through EMITE webmeeting tools. Software releases are also distributed through our regular Newsletter.
Consulting
Commanded by an over-23 years of experience in the RF-Wireless sector, we complement our Testing Solutions with consulting services, tailored to customer-needs and of extreme value in any chain of the manufacturing or servicing process.
Testing Services
Our Show Rooms allow us to demonstrate life and offer free initial testing services for MIMO, M2M and WIoT devices, for any available technology todate and any standard or customer-specific figure of merit. Our state-of-the-art testing services are offered at extremely competitive prices with the shortest test time, with invaluable problems- and challenges-solving engineering.
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